Support

Last updated 26 September 2026

Something not working, or stuck on a question the app doesn't answer? Email hello@excerpta.ink.

It helps to include your iPhone or iPad model, its iOS version, and what you tapped just before it happened. A screenshot or a screen recording helps most of all.

Restoring Excerpta Unbound

Tap Go Unbound, then Restore at the bottom of the screen. Your purchase comes back on any device signed in to the same Apple Account.

Cancelling or Getting a Refund

Subscriptions are handled by Apple. To cancel, open the Settings app on your iPhone, tap your name, then Subscriptions, then Excerpta. For a refund, go to reportaproblem.apple.com. If your plan ends, your library stays readable and you can still export it.

Moving Your Books In

Go to Settings → Import & Export. You can bring in your library from Goodreads, StoryGraph, Kobo, or Apple Books, your highlights from Kindle, or your own spreadsheet. The file is read on your device.

Syncing Between Devices

Turn on iCloud Sync in Settings → iCloud on each device, signed in to the same Apple Account. Your library travels through your own iCloud, and the first sync can take a few minutes on a large library.

Taking Your Library With You

Settings → Import & Export → Export Library makes a zip with one Markdown file per book, plus your covers and photos. It opens in any notes app, and export stays free whether or not you subscribe.

Privacy

What the app keeps and who it talks to is on the privacy page.